1. What Cookies Are
Cookies are small text files that websites place on your device to remember information about your visit. They allow a website to recognise you on return visits, keep you signed in, and operate features that require state between page loads.
Similar technologies — such as local storage and session storage — may perform comparable functions. References to "cookies" in this policy include these similar technologies where applicable.
2. How BuildHub Uses Cookies
The BuildHub marketing site (getbuildhub.com) and the BuildHub application (app.getbuildhub.com) use a small number of cookies and similar technologies. We do not currently use any advertising, marketing, or tracking cookies on either property.
We use cookies only where necessary for the Platform to function correctly. We do not use cookies to build profiles about you for advertising purposes or to share your data with third-party advertising networks.
3. Cookies We Use
| Cookie | Purpose | Category | Duration |
|---|---|---|---|
| Session token | Keeps you signed in to your BuildHub account | Strictly necessary | Until sign-out or expiry |
| Stripe.js cookies | Set by Stripe for secure payment processing and fraud prevention | Strictly necessary | Per Stripe's policy |
| Banner dismissal | Remembers whether you've dismissed the site-wide promo banner during this session | Strictly necessary | Session only |
4. What We Don't Use
We do not currently set:
- Analytics cookies (we do not run Google Analytics or any equivalent service)
- Advertising cookies
- Cross-site tracking pixels
- Social media cookies for engagement tracking
If we add any of the above in future, we will update this policy and provide a cookie consent mechanism on first visit.
5. Managing Cookies
All cookies we currently use are strictly necessary for the Platform to function. Disabling them via your browser settings may prevent BuildHub from working correctly, including preventing you from staying signed in.
For information on how to manage cookies in your specific browser:
- Chrome — support.google.com/chrome/answer/95647
- Safari — support.apple.com/en-gb/HT201265
- Firefox — support.mozilla.org/en-US/kb/clear-cookies-and-site-data
- Edge — support.microsoft.com/microsoft-edge
6. Contact
Questions about our use of cookies?
Email: info@getbuildhub.com
BuildHub Digital Ltd
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
Note: This document represents a good-faith draft produced for operational use. It has not been reviewed by a solicitor. For advice specific to your circumstances, please seek independent legal counsel.